Got an approval link from your AI assistant?
Your assistant was buying an insurance policy for you, and the insurer wants you to check it before anything is bought. HumanApproved™ runs that check for the insurer. It takes a few minutes.
What you'll see
- Your cover. A summary of what the policy covers, and the limits.
- What isn't covered. The most important exclusions, so nothing surprises you later.
- The answers your assistant gave. Every answer to the insurer's questions, and the details about you and anyone else on the policy.
- The terms and the price. The policy documents and the total you'll pay. If it all looks right, you approve with a one-time code we text to your mobile.
Your link works for 60 minutes. If it expires, ask your assistant for a new one.
Staying safe
Check the web address
Approval pages start with https:// and the address ends in humanapproved.com. If it doesn't, don't use it.
We never ask for card details
The approval page never asks for your card or bank details, or any password. Payment is taken by the insurer.
Keep your code to yourself
The code is texted to the mobile number on your quote. Don't share it with anyone, including your AI assistant.
Not sure? Ask the insurer
Contact the insurer named on the approval page, using the details on their own website.
Questions
Is HumanApproved my insurer?
No. HumanApproved is a technology service the insurer uses to check that you approve a purchase. Your policy is with the insurer named on the approval page. We don't sell, arrange or recommend insurance, and we don't give advice about it.
Why did my assistant send me this link?
The insurer could see that an AI assistant was buying for you. Before it sells you a policy, it wants to be sure you've seen what you're buying and that the answers given for you are right.
What does approving mean?
You're confirming to the insurer that you've had the chance to review what's shown, that the information about you is correct to the best of your knowledge, and that you authorise the purchase shown, at the price shown, with the options shown. Approving doesn't by itself mean the insurer will issue the policy; that's the insurer's decision.
What if something's wrong?
Reject the purchase. Your assistant can then fix the quote with the insurer, and you'll get a new approval link to check. Answers your assistant gave count as your answers, so please check every one: approving doesn't fix a mistake.
Can my assistant approve it for me?
No. The code is personal to you, so don't share it with anyone, including your assistant. An approval made with your code is treated as made by you.
I'm not using an AI assistant. Why am I being asked to approve?
Our detection occasionally treats a person as automated software. If that happens, just complete the review and approval yourself. If you think it has affected you, contact us and we'll look at it.
Who sees the information on the approval page?
You and the insurer. Your assistant is told only whether you approved, using a reference; it isn't sent what you reviewed.
What happens after I approve?
Go back to your assistant. It carries on and completes the purchase with the insurer, who takes payment and sends your policy documents.
What do you keep about me?
A signed, time-stamped record of what you were shown, the version of each document, what you decided and when. It's kept for the insurer to deal with complaints, disputes and claims, usually six to seven years after the policy ends. We also keep technical information about your session to keep the service secure. Our privacy policy has the detail.
Who do I contact?
About your policy, a claim or a complaint about insurance: the insurer named on your approval page. About this website, our service or your personal information: contact us.